Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device.
Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device. Atlassian cookies and tracking notice, (opens new window)
{"xsrfToken":"593c45ccc1cd2ba12bdee15bf7582e09015f7b58_lout","branding":{"id":"42","key":"sla","name":"Service Level Agreeements","portalBaseUrl":"/servicedesk/customer/portal/42"},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Welcome to the MICROSENS Help Center","sharedPortalName":"help center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"it-IT":{"helpCenterTitle":"Benvenuto nel Centro assistenza","sharedPortalName":"Centro assistenza","localeDisplayName":"Italian (Italy)"},"pl-PL":{"helpCenterTitle":"Witamy w Centrum pomocy","sharedPortalName":"Centrum pomocy","localeDisplayName":"Polish (Poland)"},"ru-RU":{"helpCenterTitle":"Добро пожаловать на Центр поддержки","sharedPortalName":"Центр поддержки","localeDisplayName":"Russian (Russia)"},"nl-NL":{"helpCenterTitle":"Welkom bij het Helpcentrum","sharedPortalName":"Helpcentrum","localeDisplayName":"Dutch (Netherlands)"},"pt-PT":{"helpCenterTitle":"Bem vindo ao Centro de Ajuda","sharedPortalName":"Centro de Ajuda","localeDisplayName":"Portuguese (Portugal)"},"de-DE":{"helpCenterTitle":"Willkommen im Support","sharedPortalName":"Hilfecenter","localeDisplayName":"German (Germany)"},"en-US":{"helpCenterTitle":"Welcome to the MICROSENS Help Center","sharedPortalName":"help center","localeDisplayName":"English (United States)"},"pt-BR":{"helpCenterTitle":"Bem-vindo ao Central de Ajuda","sharedPortalName":"Central de Ajuda","localeDisplayName":"Portuguese (Brazil)"},"es-ES":{"helpCenterTitle":"Bienvenido al Centro de ayuda","sharedPortalName":"Centro de ayuda","localeDisplayName":"Spanish (Spain)"},"en-UK":{"localeDisplayName":"English (UK)"},"fr-FR":{"helpCenterTitle":"Bienvenue dans Centre de support","sharedPortalName":"Centre de support","localeDisplayName":"French (France)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#002363","helpCenterTitleColor":"#002363","bannerMediaApiUrl":"https://api.media.atlassian.com/file/ff3a5b33-0181-4047-8fe0-0f63254a7cc8/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIwMmJhMmQ4NS01ZGNjLTRjOWUtYTRkOS1kMDQ0ZmU2NjcyNWYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmZmM2E1YjMzLTAxODEtNDA0Ny04ZmUwLTBmNjMyNTRhN2NjOCI6WyJyZWFkIl19LCJleHAiOjE3OTE5MzE5MDAsIm5iZiI6MTc5MTkzMTMwMH0.JQ6beknAQD2Rd-LhX8n4sjJRzxmvUYqd_-uFCwUb3YM&client=02ba2d85-5dcc-4c9e-a4d9-d044fe66725f&height=300&mode=fit","bannerMediaApiFileId":"ff3a5b33-0181-4047-8fe0-0f63254a7cc8","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"42","key":"sla","projectId":10138,"serviceDeskId":42,"name":"Service Level Agreeements","description":"<p>Welcome! You can create a Service Level Agreement here!</p>","portalBaseUrl":"/servicedesk/customer/portal/42","onlyPortal":false,"reqTypes":[{"id":"163","name":"Service Level Agreement","descriptionHtml":"","callToAction":"Service Level Agreement","introHtml":"<p>Create a new SLA</p>","icon":10511,"iconUrl":"https://microsens.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10511","groups":[101],"key":""},{"id":"162","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10594,"iconUrl":"https://microsens.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10594","groups":[],"key":""},{"id":"427","name":"Training Invite","descriptionHtml":"","callToAction":"Training Invite","introHtml":"","icon":10608,"iconUrl":"https://microsens.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10608","groups":[],"key":""}],"reqGroups":[{"id":101,"name":"SLA"}],"orderMapping":{"68":[163],"101":[163,261]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"5c443a70-13fc-304b-9342-2134658d6e45","appLinkName":"","appLinkUrl":"","spaceKey":"BSLA","spaceName":"Basic Service Level Agreeements","spaceUrl":"","isServer":false},"labels":[],"projectKey":"SLA","serviceDeskId":42,"kbLinkDomainURLs":["https://microsens.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":42,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SLA","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIwMmJhMmQ4NS01ZGNjLTRjOWUtYTRkOS1kMDQ0ZmU2NjcyNWYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtdXNlci1jb2xsZWN0aW9uLTE1OTMzNDIzMDciOlsicmVhZCIsImNyZWF0ZSIsInVwZGF0ZSJdLCJ1cm46ZmlsZXN0b3JlOmNodW5rOioiOlsicmVhZCIsImNyZWF0ZSJdfSwiZXhwIjoxNzkxOTMyNTAwLCJuYmYiOjE3OTE5MzEzMDAsImFub25JZCI6ImFub24tdXNlciIsImh0dHBzOi8vaWQuYXRsYXNzaWFuLmNvbS9hcHBBY2NyZWRpdGVkIjpmYWxzZX0.oiT6CDFLCEKUp8jsQlI64bba4i5n7F_oWCZAmF51tls","targetCollection":"upload-user-collection-1593342307","endpointUrl":"https://api.media.atlassian.com","clientId":"02ba2d85-5dcc-4c9e-a4d9-d044fe66725f","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]},"locale":"en-US","i18nTranslations":{}},"sharedPortal":{"name":"help center","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://microsens.atlassian.net/wiki","kbLinkDomainURLs":["https://microsens.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}